The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Room!
“The room was impeccably clean and well-maintained, making for a comfortable stay.” view full review
Soothing Spa!
“The spa offered a serene atmosphere and relaxing treatments that truly rejuvenated my spirit.” view full review
Excellent Shower!
“The shower pressure was excellent, providing a refreshing and invigorating start to my day.” view full review
Great Kitchenette!
“The kitchenette was well-equipped with modern appliances, making meal preparation easy and enjoyable.” view full review
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
Concierge desk
No pets allowed
24-hour security
Private beach
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Valet parking
Room service
Laundry
Tours/Ticket assistance
Dining
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Business
Business centre
Meeting/ Banquet facilities
Children
Cots
Children's menu
Children's play area
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Aqua park
Entertainment
Garden area
Spa & wellness centre
Back massage
Head massage
Full body massage
Foot massage
Public Bath
Room features
Air conditioning
Mini-bar
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Carretera Cancun Tulum Km 45,
Puerto Morelos,
Mexico,
77710,
Quintana Roo
Map view
Carretera Cancun Tulum Km 45,
Puerto Morelos,
Mexico,
77710,
Quintana Roo
City landmarks
Beach
Playa del Secreto
2.0
km
Chetumal Puerto Juarez
Playa del Secreto Property Owners Assocation
2.3
km
El Palenque Theater
3.2
km
Chapel
3.3
km
Golf Course
El Manglar Golf Course
4.0
km
Cirque du Soleil
4.2
km
Teatro Vidanta
4.6
km
Playa Paraiso Golf Course
4.7
km
Wedding chappel
4.8
km
Reviews and Ratings
Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
8.6/10
Great
Rooms
8.7
Location
9.7
Service
9.3
Dining
8.3
Guest reviews
8.6/10
based on 5 reviews
8.1
8.1/10 based on 47 reviews
Fred
United States,
February
2024
8.6/10
The hotel offers absolutely gorgeous rooms that are clean and well-kept, providing privacy and convenience for guests to gather. However, some wear is starting to show, and housekeeping is inconsistent. The service is amazing with friendly and professional staff, excellent dining options, but some cleanliness issues persist. The location is impeccable, offering great value and being next to happening pools. The dining experience is a standout, offering the best buffets and scenic views. Overall, a luxurious stay with some areas needing improvement.
Rooms
8.0
The rooms were absolutely gorgeous and stocked daily, offering privacy and convenience for gathering, but showing some wear and inconsistent housekeeping.
Service
9.0
The service was amazing with friendly and professional staff, although cleanliness issues persisted in some areas.
Location
9.0
The location was impeccable, offering value and next to happening pools.
Dining
9.0
The dining experience was the best part, offering great buffets and scenic views, but only available at night.
Facilities
8.0
The hotel facilities were fantastic, but some cleanliness issues were observed.
Bob
United States,
November
2023
9.2/10
I had an incredible stay at this hotel. The rooms were spacious and very comfortable, but the dining options were limited. The service was outstanding, especially from Luiz and Jesus. The location was breathtaking within a nature sanctuary in beautiful Riviera Maya. The facilities were top-notch.
Rooms
9.0
The room was very large and the bathroom was very spacious. It was extremely comfortable for my one-week stay.
Service
10.0
The staff, especially Luiz and Jesus, went above and beyond to ensure a memorable experience for my family. The butlers and main office staff were always friendly and fun to talk to.
Location
10.0
The location within the nature sanctuary in Riviera Maya was simply stunning, with helpful and welcoming staff. The beautiful surroundings and special amenities added to the charm of the place.
Dining
8.0
While the overall dining experience was lovely, there was a slight disappointment due to limited options, especially for breakfast.
Facilities
9.0
The facilities were top-notch, enhancing the overall relaxing atmosphere of the hotel.
Mark
United States,
September
2023
9.0/10
The hotel exceeded my expectations in every way possible. The rooms were beautiful and clean, with all the high-class amenities you would expect from this caliber of a hotel chain. The service was above-and-beyond, with staff members being fantastic and always meeting our needs with a smile. The location within a nature sanctuary in beautiful Riviera Maya was pristine and calming, offering a perfect retreat. The dining experience was outstanding with high-quality dishes that delighted our taste buds. Overall, a fantastic stay with some minor room for improvement in the dining options.
Rooms
9.0
After a long day, the rooms were beautiful and clean, spacious, and with all the high-class amenities expected of this caliber of hotel chain.
Service
9.0
The service was amazing, with staff going above and beyond to make sure our family had a great time. They were friendly and attentive, ensuring our needs were always met with a smile.
Location
10.0
The hotel is within a beautiful nature sanctuary in Riviera Maya, with pristine surroundings and a calming ambiance. From the initial arrival to interactions with the staff, the location was perfect for a relaxing getaway.
Dining
8.0
The dining experience at Generations and El Dorado was exceptional, with high-quality dishes that impressed us. However, some minor improvements could be made to the variety of breakfast options.
Facilities
The hotel facilities were top-notch, providing everything we needed for a comfortable and enjoyable stay.
The Watershed
The Murray Hotel
The Rothschild Hotel - Tel Aviv'S Finest
Avari Dubai Hotel
Sunee Grand Hotel And Convention Center
Jr Kyushu Hotel Blossom Fukuoka
Hotel Santika Bengkulu
Airport Hotel Casino Du Cap-Vert
Rayfont Downtown Hotel Shanghai
Hotel Betoma
Hotel Flamingo Cali
Hotel Miraflores Villahermosa